Thank you for your interest in our website. The protection of your personal data (hereinafter referred to as “data”) is a major and very important concern for us. Below, we would like to inform you in detail about which data is collected during your visit to our website and your use of our offers there, and how we subsequently process or use this data.
The joint controllers are BrandShelter Inc., 604 S. King St., Waverly Mansion Office Suite 102, Leesburg, VA 20175, United States, Key-Systems GmbH, Im Oberen Werk 1, 66386 St. Ingbert, Germany and CentralNic Group PLC, a company registered in England & Wales with Registration Number 08576358, 4th Floor, Saddlers House, 44 Gutter Lane, London, EC2V 6BR. E-mail: email@example.com.
DPO Key-Systems GmbH (Brandshelter)
c/o Rickert Rechtsanwaltsgesellschaft
Colmantstraße 15, 53115 Bonn
The Data Privacy Officer of CentralNic Group PLC can be contacted at Data Privacy Officer, CentralNic Group PLC, 4th Floor, Saddlers House, 44 Gutter Lane, London, EC2V 6BR or by e-mail at firstname.lastname@example.org.
You may assert the following rights free of charge against any person responsible for the processing of your personal data:
For the assertion of claims, please contact the controller or data protection officer (find contact details above). Should you wish to contact us by e-mail, please use an address used to access our system so that we can identify you.
You also have the right to lodge a complaint about the controller's processing of your personal data with a supervisory authority responsible for data protection.
In principle, we only process data when a legal basis is available. We specify the legal basis in the segments about data processing, but in general, we are permitted to process your personal data if one of the following conditions applies.
Our website is not intended for children under the age of 16.
Recipients of Data, Third-Country Transfers, Linked Third-Party Websites
We do use external service providers for the processing of your data and hereby want to inform you about the third parties and processors we transfer data to. We use various third-party services on our website. These have different purposes, which we will discuss in more detail in the individual descriptions. These services serve to make our website functional, secure, and visually appealing, as well as to optimise its content on an ongoing basis. In general, we transfer data to the following categories of recipients:
Billing service providers, print- and postal providers, insurances, telecommunications provider, insurance broker and subject matter experts for assessing and regulating of claims, public authorities, provided a justified request, credit institutions and payment service providers, external accountant, auditors, Host Providers and other service providers for this website, and legal counsel.
In the case of cross border transfer (transfer to a third country or to an international organisation) we do inform you separately about the recipient, and the correspondent legal basis. However, in the case that your data is transferred outside of the European Union either to Controllers or Processors, the transfer is justified by the Standard Contractual Clauses according to the Annex of the Commission Decision 2010/87/EU regarding the Directive 95/46/EC, or by other safeguards.
As far as processors are being used, they are bound by our instructions under data protection law. These service providers are our contractors and assist with processing of your personal data, for example, to provide this website. These contractors have been carefully selected and authorised and are regularly monitored. The authorisations are based on agreements for processing. The processors do not perform any independent processing for their own purposes.
We apply technical and organisational security measures to protect personal data that is collected, in particular against accidental or intentional manipulation, loss, destruction or against the attack of unauthorised persons. Our security measures are continuously improved in line with technological developments. To protect your data in transit we use encryption technologies (TLS).
We do not use automated decision making, including profiling.
When you are based in the EU/EEA, we only process data when a legal basis is available as mentioned above. For EU/EEA related data processing, in general, the following legal bases shall apply to the processing of data under our responsibility.
Subject to the member states’ legal requirements, you may be entitled to assert the following rights: Right of access by the data subject, Article 15 GDPR, Right to rectification, Article 16 GDPR, Right to erasure (‘right to be forgotten’), Article 17 GDPR, Right to restriction of processing, Article 18 GDPR, Right to data portability, Article 20 GDPR, Right to object, Article 21 GDPR, Right to withdraw consent, Article 7 (3) GDPR, Right to lodge a complaint with a supervisory authority, Article 77 GDPR.
The EU-GDPR Representative of controllers not established in the EU can be reached at Key-Systems GmbH, Im Oberen Werk 1, 66386 St. Ingbert, Germany, email@example.com. The Representative serves as a point of contact for data subjects on all issues related to the processing of personal data and for the purpose of ensuring compliance with the EU GDPR.
For the informational use of our website, you generally do not need to actively provide personal data. Each time you use the internet, your browser is transmitting certain information which we store in so-called log files, such as:
The temporary storage of the data is necessary for the course of a website visit to enable delivery of the website. Further storage of the log files takes place in order to ensure the functionality of the website and the security of the information technology systems (especially to prevent abusive attacks, so-called DDoS attacks). Unless otherwise specified, your IP address will be shortened as soon as possible so that it is no longer possible to identify you. The legal basis for the temporary storage is to provide you with our website for the fulfilment of a contract or to process operations necessary for the implementation of pre-contractual measures. The legal basis for further storage with a shortened IP address is our legitimate interest to protect our information technology systems. A personal evaluation of the data, in particular for marketing purposes, does not take place without prior consent.
To operate this website, we use Amazon Web Services (“AWS”) of Amazon Inc., 410 Terry Avenue North, Seattle WA 98109, USA as a hosting provider to process meta and communication data of our website users, on our behalf and based on our legitimate interests in an efficient and secure provision of this website.
This website uses CloudFlare (Service Provider: Cloudflare Inc., 101 Townsend Street, San Francisco, California 94107, USA) to safeguard our internet presence and optimise loading times.
When you load our website, your requests are routed by the CloudFlare Server and statistical data about your visit is being collected and stored on a cookie on your device. This data includes your IP-address, accessed websites, type and version of your browser, your operating system, the referrer-URL (the site, from where you reached us), the length of your stay and the frequency of requests on our pages.
CloudFlare guarantees by means of standard contractual clauses to maintain the EU level of data protection.
The legal basis is our legitimate interest in safeguarding and optimizing the functionality of our website.
For further details, please see www.cloudflare.com/privacypolicy.
This website uses Google Fonts of Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (Holding Company: Google LLC 1600 Amphitheatre Parkway Mountain View, CA 94043, USA). Google Fonts is an interactive register with over 800 fonts, that Google provides free of charge.
Google Fonts is an important tool, to keep the high quality of our website. With Google Fonts we can use fonts without having to upload them to our servers. These fonts are automatically optimised for the web and there save data traffic and result in quicker loading times.
Google Fonts supports all established browsers and works reliantly on most mobile devices.
The legal basis is formed by our legitimate interests in the efficient and secure provision of the website.
Google Fonts does not set any cookies on your device. The data is requested via the google-domains fonts.googleapis.com and fonts.gstatic.com. According to Google, these requests are processed separately from other services Google provides. This includes your Google account, if you have one.
Google captures the usage of CSS (Cascading Style Sheets) as well as the fonts used and saves this data securely. Google stores CSS-requests for a day on their servers, which mostly are located outside of the EU. Insofar as Google Ireland Limited transfers personal data to the US parent company Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA, Google guarantees by means of standard contractual clauses to maintain the EU level of data protection. Google’s goal is to improve loading time of websites by caching the fonts once and then using them again on any other website that uses Google Fonts. Next to this data, every Google Fonts request also automatically transmits data like your IP-address, language settings, screen resolution, name, and version of your browser to the Google Servers. This is necessary to ensure a correct graphical display.
We use your personal data to send you our newsletters and to inform you about news from our company, new services, new products, and events tailored to your interests. This includes information on current or future range of services and products as well as functions and events with participation of our company or group companies (e.g. trade fairs). To send you the newsletter, we need your e-mail address. The legal basis for the processing is your consent. We will use the personal data you provided during registration exclusively for sending our newsletter. After the registration of your e-mail address, you will receive an e-mail from us asking for you to confirm that you wish to receive the newsletter by clicking a link. If the confirmation by hyperlink is not given within a period of 7 days, your information will be blocked and deleted after a month. We are also entitled to keep your IP addresses, and times of registration and confirmation times to verify your registration and to appropriately clarify any possible misuse of your personal data.
We can analyse our newsletter campaigns. When you open an e-mail, a file contained in the e-mail (so-called web-beacon) connects to our newsletter-server. This makes it possible to determine whether a newsletter message has been opened and which links, if any, have been clicked on. In addition, technical information is recorded (e.g. time of retrieval, IP address, browser type and operating system). This information cannot be assigned to the respective newsletter recipient. It is used exclusively for the statistical analysis of newsletter campaigns. The results of these analyses can be used to better adapt future newsletters to the interests of the recipients. If you do not want any analysis, you must unsubscribe from the newsletter. For this purpose, we provide a corresponding link in every newsletter message.
The legal basis for this is your consent and the necessity for compliance with a legal obligation to which we are subject. The legal basis for the transfer to a third country is as well your consent. Please note that the level of EU data protection cannot be guaranteed in the third country. In particular, effective legal remedies against official access to your personal data may not exist.
Your data will be stored and processed in an electronic newsletter system for the duration of your subscription. For this purpose and for sending the newsletter, we use the processor ActiveCampaign, 1 N Dearborn, 5th Floor, Chicago, IL 60601, United States, which processes data on our instructions.
Since we base our processing on your consent, this means that you have the right to withdraw your consent at any time or to object to the processing of your personal data for the purpose of sending the newsletter. If you do so, we will immediately remove you from our newsletter distribution list to comply with your request. You can withdraw your consent at any time by sending an e-mail to our data protection officer or by following the instructions at the end of a promotional/newsletter e-mail. If you send us an e-mail, please let us know what your withdrawal should refer to so that we can assign your request.
a.) Account Registration
You may register a customer account. Registration of domain names is only possible if you have a registered account. You will need to provide some personal data during the registration process, which is marked with "mandatory field". These are generally the following categories of data:
Contact Name (First Name, Last Name), Address, City, Zip Code, Country Phone number, E-Mail address, Personal security question and answer
If you are registering an account as a company, we furthermore collect the following data:
We will use this data for identification of customers and to administer your account. Additionally, the data will be used to pre-fill your domain name registration forms when you register an account. The legal basis for the data processing is the necessity to process personal data for the fulfilment of a contract or to process operations necessary for the implementation of pre-contractual measures.
Additionally, you may voluntarily provide further categories of data. This data will be processed for our legitimate interest of additional verification and quicker communication.
Furthermore, you will choose a User-ID and a password to log into your account. Please make sure that no unauthorised person gets access to the log-in credentials for your account.
b.) Direct Marketing
We have a legitimate interest (direct advertising) in advertising customers (persons with whom we have had a business relationship) by e-mail or post. In particular, we may send you news about our company or group companies, information on events and invitations to review our services and products.
For this purpose and for sending the newsletter, we use the processor ActiveCampaign, 1 N Dearborn, 5th Floor, Chicago, IL 60601, United States, which processes data on our instructions.
To send you advertising by post, we use a post service partner.
You can object to the sending of advertising at any time by sending an e-mail to our data protection officer or by following the instructions at the end of a promotional e-mail. If possible, please send your e-mail from the same e-mail address you used for registration, so that we can assign you more easily.
c.) Domain Query (Whois)
We offer the possibility to obtain information about certain owner data of already registered domain names. In the event of a search query, the data you enter into the search field and the categories of data listed under “log files” are processed. The legal basis for the processing is the necessity to process personal data for the fulfilment of a contract or to process operations necessary for the implementation of pre-contractual measures in connection with the domain guidelines. Search requests are deleted no later than seven days after the request.
You can contact us by e-mail, telephone and via our contact forms to request a quote or to conduct other correspondence.
In order to process your request, we process names, e-mail addresses, possibly the names of your company, position, mandatory information, which are absolutely necessary to create an offer. The processing of your data in the context of contact made by e-mail, a contact form or by telephone takes place on the basis of our legitimate interest to provide a good customer service or is necessary to fulfil a contract or to process operations necessary for the implementation of pre-contractual measures insofar as the contacts are related to contractual performance obligations such as the request of a dispute entry.
Contacting us for abuse and complaint messages requires users to log into their account. In addition, the categories of data listed in “log files” are processed. If you want to request a dispute entry, we also need your further contact details (last name, first name, address, name of the company) as well as a description of your request, stating the domain in question.
We will delete your contact requests immediately after processing unless statutory retention periods require continued retention. After answering your inquiry, we will archive your request immediately. Access is only possible to a very limited extent. Solely informative inquiries, i.e. which do not result in a contract or do not contain any other content that needs to be retained, will be deleted at the end of the year in which the request was made. See "Retention periods" for more information.
We use a ticket management system to process customer claims and inquiries by e-mail and via the contact forms. The legal basis for the processing is our legitimate interest in the efficient processing of requests.
When you use our contact form, we also process data about your location (country and city based on IP address), data obtained from our tracking system, and data about the browser and device used. We use the "HubSpot" service of the provider HubSpot Ireland Ltd, One Dockland Central, Guild Street, Dublin 1, Co. Dublin, Ireland (US parent company HubSpot, Inc., 25 First Street, 2nd Floor, Cambridge, MA 02141 USA) as part of the contact form. For this purpose, we have concluded a data processing agreement with HubSpot, in which HubSpot undertakes to process data only in accordance with our instructions. We process your data based on our legitimate interests (efficient processing of requests).
As soon as the contact form is filled out, this information is linked to HubSpot's tracking information if you have consented to this in the cookie settings at the outset. If the email address filled in the form can be linked to an existing contact, we can identify you as an existing contact. The legal basis is your consent, which can be given when you first visit the website. You can withdraw your consent at any time with effect for the future via the cookie settings.
Unless otherwise stated, we process your data on the basis of our legitimate interests in order to improve content and to make it more convenient for you to use. The purposes described coincide with our legitimate interests. If cookies are used in connection with the embedding of social media content, this is done on the basis of your consent.
a.) Links to Social-Media Profiles
Our website integrates links to our presences on different social media sites. This is done via a linked graphic of the respective site. This prevents an automatic transfer of data to the site. A transfer will only take place when you click the link ad, being forwarded to the respective site. The respective site will then collect information whereby the data might be processed in the USA.
The collected data includes your IP-address, time, and date and from where you clicked the link. If you are logged into your social media account of the respective site, the site operator might assign the data to your account. You can prevent this by logging out on your social media account.
The following social networks are integrated into our site by linked graphics:
Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland, a subsidiary of Facebook Inc., 1601 S. California Ave., Palo Alto, CA 94304, USA.
Twitter Inc., 795 Folsom St., Suite 600, San Francisco, CA 94107, USA.
Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, a subsidiary of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA.
This website uses YouTube, a service of the Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (Holding Company: Google LLC 1600 Amphitheatre Parkway Mountain View, CA 94043, USA) to embed videos.
The embedding improves our online presence by enabling us to provide you with information about our company and products in an easily accessible way.
By integrating the YouTube plugin, information about the use of this website including your IP-address is collected and send to a google server located in the United States. If you are logged into your YouTube or Google account, this data will be assigned to it. Otherwise, it will be assigned to a separate Ad-ID.
We use YouTube in its advanced privacy mode. According to YouTube, this means that data will only be transferred to YouTube servers when you start the video.
Insofar as Google Ireland Limited transfers personal data to the US parent company Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA, Google guarantees by means of standard contractual clauses to maintain the EU level of data protection.
The legal basis is your consent. Upon the first visit to our website, we ask for your consent. Consent may be withdrawn at any time. This can be done here (link to Cookie-Settings of the website) or by deleting the cookies in your browser.
YouTube permanently stores cookies on your device. If you do not agree to this processing, you have the option of preventing the installation of cookies in the settings in your browser.
Further information about purpose and extent of processing and the storage time can be found at https://policies.google.com/privacy.
To determine which content from our website is most interesting for you we continuously measure the number of visitors and the most viewed content. Therefore, we process your personal data
This website uses Google Analytics of Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (Holding Company: Google LLC 1600 Amphitheatre Parkway Mountain View, CA 94043, USA) to analyse the usage of our web services. The collected data is used to optimise our website and our advertising effort.
Google Analytics is a web-analysing-service provided by Google. Google processed this data on our behalf and is contractually bound to implicate measures to ensure the integrity and confidentiality of the data.
Upon visiting our website, the following data is processed:
The legal basis is your consent. Upon the first visit to our website, we ask for your consent. Consent may be withdrawn at any time. This can be done here (link to Cookie-Settings of the website) or by deleting the cookies in your browser. Another possibility is the browser addon provided by google, which deactivates Google Analytics. You can download it here: https://tools.google.com/dlpage/gaoptout?hl=dehttps://tools.google.com/dlpage/gaoptout?hl=de
Insofar as Google Ireland Limited transfers personal data to the US parent company Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA, Google guarantees by means of standard contractual clauses to maintain the EU level of data protection.
Google Analytics sets cookies in your browser for the duration of two years from your last visit. These cookies contain a randomly generated User-ID, with which you can be recognised upon your next visit. The recorded data is stored in combination with the randomly generated User-ID, which makes an analysis of pseudonymised user profiles possible. This data will be automatically deleted after 14 months. Other data is stored in aggregated form indefinitely.
We would like to show you - also on the websites of our advertising partners - only advertising that really interests you. Therefore, we use the technologies of so-called tracking and retargeting on our website for advertising that is tailored to your interests. Cookies are usually used for this purpose, but other technologies such as so-called "fingerprinting" are also used in some cases. The cookies temporarily stored for this purpose enable our retargeting partners to recognise visitors to our website under a pseudonym and to display only products that are likely to interest you. Fingerprinting recognizes your device based on your computer hardware, software, add-ons and browser settings.
In detail, we use the data collected for statistical and advertising purposes
Unless otherwise stated, we use the following services as processors and contractually oblige them to process data only on our behalf.
We use the tool salesforce commerce cloud, Salesforce Tower 415 Mission Street, 3rd Floor San Francisco, CA 94105, USA. Cookies, web beacons or similar technologies are used. The data collection takes place via a cookie ID, which is stored as a pseudonym. This pseudonym is assigned information about user activities on our websites, services, and applications. A personal identification of the user is excluded by an aggregation of the data records. In order to ensure the functionality, IP addresses are stored for a short time and shortened before each processing. The complete IP addresses are not stored or processed.
For more information about salesforce, please visit: https://www.salesforce.com/de/company/privacy/full_privacy.jsp.
We are using the LinkedIn Insights Tag, a Service from LinkedIn Corporation as a tool to analyse your behaviour on our website enabling us to provide you with interest based and behavioural marketing. Additionally, this includes conversion measurement to increase the effectiveness of our marketing activities. This is a service of LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland, https://www.linkedin.com. More Information can be found at https://www.linkedin.com/legal/privacy-policy.
The Insight Tag will collect and transfer to LinkedIn the following information about you: URL; Referrer URL, IP address, Device- and Browser data (User Agent) and a timestamp. Exceptionally, profile data may be processed together with the above data categories. This is the case if you are a member of LinkedIn. In this regard, we would like to refer you to the setting possibilities within your LinkedIn profile.
LinkedIn will provide us with an analysis of the use of our website in aggregated form, so we are enabled to improve our website and content for our users. Also, this data is used for targeting measures for advertisements in the LinkedIn platform.
We are joint controllers with LinkedIn Corp. for the collection and the transfer of data to LinkedIn; however, any processing of personal data after the transfer lies in the sole responsibility of LinkedIn.
The Insight Tag will only be collecting and transferring data after your explicit consent in the Cookie-Banner presented to you when accessing our website.
LinkedIn will encrypt your data, the IP addresses will be truncated, and direct identifiers will be removed within seven days in order to make the data pseudonymous. This remaining pseudonymised data will then be deleted within 90 days.
The legal basis for this process is your consent. You can find more information at https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out.